Last month, my promotional rate with my cable company expired. That meant my bill was going to jump. Just what everyone loves to have happen. So I called the cable company to see what they could do.
The answer that I got was that they couldn’t do much, but that I would be eligible for another promotional rate in three months. I accepted that and hung up with the rep.
A few days later, I decided to call back and reduce my services. Even if it was only a $10 difference, that $10 would add up over the months.
Surprise, surprise, there was no 3 month waiting period for a new promotional rate. In fact, I was eligible for a better promo than I was on for the past two years, with no change in services. So my bill is lowered, and I get to keep all my services.
Oh, and I have to go through this all again next year. But it’s worth it.
Glad you asked again. I’ve had no luck with the cable company but now I know that I have to call back. I made my own personal challege to negotiate for everything (incidentally I called it my “Just Ask!” challenge) so the cable company is definitely next on my list.
Anothing thing is to go through your bill very carefully and ask what exactly each line means. I just got internet service a little while back and when my second statement came I wondered what a particular service charge was for and I called and asked them and they told me it was so up to 4 people can connect. Since its just me, I immediately had them remove that and that reduced my bill by $5 a month.