Orthodontic treatment among children and adults will always be a needed area in dentistry. Oral health is vital for maintaining healthy gums, teeth, and hearts. Plague buildup can damage the enamel of the tooth's surface, which can result in permanent teeth damage.
This is an area of dentistry that is profitable, as dentists and dental assistants are always in demand. When looking for a job in this field, an estimated 60% of job recruiters compare how a potential employee could best represent the industry, if the applicant meets all the requirements. If you want to land a receptionist job in an orthodontic office, here are a few tips for you.
Checking Patients In and Out
Every office uses different software to enhance its business, and the dental industry is no different. You need to know how to maneuver the system. You should be competent in checking patients in, getting payments, and checking patients out. You will also be required to make, cancel, and reschedule appointments.
Answering the Phone and Transferring Calls
You must be able to multi-task, as this is very important. Being able to assist with paperwork, helping patients, answering questions, and transferring calls to the right department are part of the receptionist's job in this fast-paced industry.
Maintain Patients' Records
Updating patients' information is the livelihood of the business. Whenever there are changes in the patient's demographics, as well as changes in methods of payment such as insurance, this needs to be notated into the patient's profile.
When patients have more than one piece of insurance, you need to know which insurance to file first, and how much the patient needs to pay for a co-payment. Whether it is a fixed amount or a percentage. You might be responsible for setting up tests, or arranging a special time for patients to come in. However, all interactions with the patient must be thoroughly and accurately documented.
Volunteer
Did you know that 50-75% of people could benefit from orthodontic treatment? This includes low-income people who don't have insurance to cover orthodontic care. Many orthodontists hold free clinics for such populations, which is where you can work to get your foot in the door! Many people have gotten their start through volunteering in the very place or industry they want to work in. If you are a fast learner, this is another route you can take. Think of it as on-the-job training without pay. What you are gaining is valuable information that will pay off when you land the job. You can walk away with knowledge and experience.
Most volunteers are hired by the company they volunteer for. This is a possibility. If you are good at what you do, chances are you may be asked to apply for a position in the office.
Attend School
Enroll in your local community college. Take the classes you need to get the certificate you need to land the job you want. Most professional offices want to see some type of credential. You can attend school and still apply for the job during an internship. Some internships might pay a stipend. However, this depends on the college, and whether the internship is paid training. Some schools offer job placement assistance to their students.
An orthodontic office is a busy place with lots of traffic. Orthodontists treat around 3.9 million children and plenty of adults, so being able to communicate with people of all ages will help you land a job as a receptionist. Use these tips today!